Get in touch

Talk to someone who knows the science.

Every enquiry is answered by a trained case manager, not a script. Tell us briefly what you need and we will confirm whether testing is possible for your situation — before you pay anything.

Send us a message

Typical response time: within one business day.

Do not include ID numbers or sensitive medical history. We will request those securely if needed.

Direct contacts

Email

nikun82@gmail.com
Legal & privacy requests: same address

WhatsApp

+86 135 6752 7221
Fastest way to reach us — message us anytime

Response time

Email replies within 1 business day
Mon–Sat, covering CN & EU time zones

Headquarters & laboratory

Room 206, Building 1, No. 9 Qianxi Road, Taozhu Subdistrict
Zhuji, Shaoxing 311800, Zhejiang, China

Regional hubs

  • Zhuji, China
    Laboratory & administration
  • Worldwide
    Collection kits shipped internationally

Already have an order?

Quote your order reference (GS-…) and your case manager will pick it up directly.

Email your case manager

Skip the question and order directly.

The full ordering flow takes about three minutes and your dedicated case manager is assigned straight away.