Privacy Policy

Who is responsible for your data

For the purposes of the EU and UK General Data Protection Regulation (GDPR), the data controller is:

Zhejiang Geneasy Biotechnology Co., Ltd.
Room 206, Building 1, No. 9 Qianxi Road, Taozhu Subdistrict,
Zhuji City, Shaoxing, Zhejiang 311800, China
Unified Social Credit Code: 91330681MA289D352H
Email: nikun82@gmail.com

WhatsApp: +86 135 6752 7221

What we collect

• Identity and contact details — name, email, phone, postal address, and the relationship between participants.
• Biological samples — buccal swabs or other submitted material, and the DNA profile generated from them.
• Consent records — signed consent forms, and identity documents where a legally admissible test requires them.
• Order and payment data — what you ordered and how you paid. We do not store full card numbers.

Genetic data is special category data

Under Article 9 GDPR, genetic data may only be processed on the basis of your explicit consent. We therefore ask for written consent before any sample is analysed, and we do not use samples for research, resale, or any purpose beyond the test you ordered. You may withdraw consent at any time before analysis begins; once analysis is complete, the result already exists and withdrawal governs further use and retention, not the completed analysis.

Why we process it

• To perform the test you ordered and issue your report — performance of a contract.
• To maintain chain-of-custody records where a report is intended for court or an authority — legal obligation.
• To answer your questions and ship kits — our legitimate interest in running the service you asked for.

How samples are handled and destroyed

All analysis takes place in our own laboratory in Zhuji. We do not outsource testing or send samples to third-party laboratories. Biological samples are destroyed within 60 days of testing unless you instruct us in writing to retain them for a longer period or for repeat analysis. The DNA profile and report are retained as described below.

How long we keep records

• Biological samples — destroyed within 60 days unless you ask otherwise.
• Reports and case files — retained so that we can reissue a report or answer a court question about it.
• Contact and order records — kept for the period required by accounting and tax law.

You can ask us to delete anything earlier — see "Your rights" below.

Who else sees your data

We do not sell data. We share it only where necessary to run your order:

• Couriers — name and address only, to move kits and samples.
• Website hosting — our site is served by a content delivery network; page requests necessarily pass through it.
• Order transmission — orders are sent to our own mailbox and database so that we can process them.
• Authorities — only where a court order or applicable law compels us.

International transfers

Our laboratory is in the People's Republic of China, so samples and data submitted from outside China are transferred here for processing. China is not covered by an EU adequacy decision. We rely on your explicit consent and on the necessity of the transfer to perform the contract you asked for, and we apply the same confidentiality, security and retention standards to all clients regardless of where they live.

If you are in the EEA or UK and would like details of the safeguards applied to your transfer, email us and we will provide them.

Cookies and local storage

We do not use advertising or analytics tracking cookies. The order page saves an unfinished order in your own browser's local storage so you don't lose what you typed; that data stays on your device and is cleared when you submit or clear it yourself.

Children

Testing a minor requires the written consent of the child's legal guardian, and a guardian must supervise collection. We reserve the right to decline a case where we believe consent was not freely given or where local law prohibits the test.

Your rights

Under GDPR you may request access to your data, correction of inaccuracies, deletion, restriction of processing, a portable copy, and you may withdraw consent or object to processing. You also have the right to complain to your national data protection authority.

To exercise any of these, email nikun82@gmail.com with your order reference. We respond within one business day and act on valid requests without undue delay.